Who this is for
Businesses whose customers already talk to them on WhatsApp, where every enquiry, follow-up and notification is typed by hand.
The problem
In the GCC, WhatsApp is where business actually happens. But most companies run it as a personal inbox: enquiries get missed, follow-up depends on memory, and nothing connects to the rest of the marketing system.
What changes
- Every enquiry captured and routed, none lost in a chat list
- Instant first responses, even outside working hours
- Structured follow-up sequences instead of manual chasing
- WhatsApp connected to your website, campaigns and CRM
What I can implement
- WhatsApp Business API implementation
- Chatbot and enquiry flows
- Lead capture from ads, website and QR into WhatsApp
- Automated notifications and reminders
- Enquiry routing and assignment
- Follow-up and re-engagement systems
- Integration with CRM, sheets and internal workflows
How the work runs
- Define the conversations that matter: enquiries, bookings, follow-up, support
- Design the flows around how your customers actually write
- Implement on the official WhatsApp Business API
- Measure response time, resolution and conversion, then refine
Proof
WhatsApp automation and API workflows delivered across education, retail and service businesses in India and the GCC, including proposal-stage work for Saudi and Qatar-based companies.
